Run Hajj season on one workspace. Built for authorities and licensed operators.
Replace the spreadsheets, WhatsApp groups, and PDF email chains. Quotas, licensing, pilgrim records, flights, and field ops live in one place, so your team stops reconciling at 2am the week before departure.
Designed for multi-country Hajj operations
The way most teams run Hajj is broken.
Authorities and operators across regulated markets still run Hajj on spreadsheets, paper forms, and group chats. One missed cell can put hundreds of pilgrims at risk.
Spreadsheet Chaos
Quotas, pilgrims, flights, payments. All tracked in Excel files that get lost, duplicated, or corrupted. One wrong cell can affect hundreds of pilgrims.
Data Scattered Across Systems
Immigration in one system. Health data in another. Payments in a third. Nobody has the full picture, so every decision is made on incomplete data.
No Real-Time Tracking
A pilgrim misses a flight. A medical emergency happens in Makkah. No alerts fire. Families wait for updates. Authorities scramble for information. The minutes that matter most are spent calling around.
One platform. Every layer of Hajj operations.
Government oversight, operator logistics, and pilgrim experience on one connected backbone. Less reconciliation. More signal.
Tour Operator Layer
Packages, bookings & logistics
- Package builder & pricing
- Booking & payment tracking
- Group & guide management
- Accommodation allocation
- Transport scheduling
Pilgrim Layer
Registration, tracking & self-service
- Self-service registration
- Real-time location tracking
- Digital ID cards
- Emergency alerts & SOS
- Mobile app access
The workflows Hajj teams actually use.
Not a generic CRM with a Hajj coat of paint. Every screen is built for the people who run the season.
Season Management
Configure and track entire Hajj seasons with timeline automation and milestone tracking.
Quota Allocation
Distribute national quotas transparently with real-time utilization dashboards and alerts.
Operator Licensing
Digital applications, document verification, and QR-coded license certificates.
Flight & Manifest
Charter management with immigration-ready manifests and real-time status tracking.
Pilgrim Registry
National database with duplicate detection, health records, and biometric integration.
ID Card System
Custom drag-and-drop designer with batch generation and QR verification.
Package Builder
Create and price Hajj/Umrah packages in minutes with flexible tier configurations.
Booking Management
End-to-end booking with installment tracking, receipts, and automated reminders.
Pilgrim Groups
Organize pilgrims into groups with assigned guides, itineraries, and communication channels.
Accommodation
Room allocation with capacity management across Makkah and Madinah properties.
Transport & Logistics
Vehicle scheduling, route optimization, and real-time fleet monitoring.
Emergency Alerts
Instant mass notifications for safety situations with read receipts and escalation.
Package & Booking Ops
Mobile Self-Service
Register, upload documents, track status, and receive updates. All from your phone.
Location Tracking
Opt-in GPS tracking with geofencing alerts for holy sites and group movements.
Digital ID Card
QR-verified digital identity with emergency contact info and medical details.
Emergency SOS
One-tap emergency button that alerts your operator, group leader, and family instantly.
Real-Time Updates
Push notifications for flight changes, schedule updates, and important announcements.
Welcome, Amina
Group B12 • Makkah
Built for the way you work
HajjPath is designed around real workflows, not abstract features. See how each module connects.
What teams improve after digitizing
Simple, transparent pricing
Choose the plan that matches your scale. All plans include secure cloud hosting, auditability, and email support.
Authority Free
For authorities digitizing operator licensing, quotas, registry oversight, and season governance.
- Core platform includes:
- Operator Licensing
- Quota Management
- Season Management
- Authority Policy Management
- National Pilgrim Registry
- Compliance & Audit
Authority Pro
For authorities that need stronger regulatory controls, pilgrim oversight, execution visibility, and tenant-safe billing workflows during the Hajj season.
- Everything in Authority Free, plus:
- Department Management
- Privacy & Consent
- KYC & Verification
- Pilgrim Management
- Group Management
- Package Management
Authority Enterprise
For large authorities and multi-agency programs that need tailored rollout, integrations, enterprise governance, and advanced tenant billing controls.
- Everything in Authority Pro, plus:
- Custom Report Builder
- API Access
- Saudi Integration (Maqam/Muqeem)
- Priority Support
- Account Manager
- Training & Onboarding
Operator Free
For operators launching a Hajj operation with licensing applications, season visibility, authority policy access, pilgrim execution, and basic reporting.
- Core platform includes:
- Operator Licensing
- Season Management
- Authority Policy Management
- Pilgrim Management
- Package Management
- Booking Management
Operator Pro
For operators running full-season pilgrim operations across bookings, logistics, communications, billing, and field response.
- Everything in Operator Free, plus:
- Pilgrim Categories
- Flight Management
- Accommodation
- Ground Transport
- Catering & Meals
- Luggage Tracking
Operator Enterprise
For high-volume operators that need Saudi integrations, enterprise rollout support, branded delivery, and tailored controls.
- Everything in Operator Pro, plus:
- Custom Report Builder
- Saudi Integration (Maqam/Muqeem)
- API Access
- Passport OCR
- Payment Gateway
- White Label Branding
Plan scope, onboarding depth, and support commitments are confirmed before activation.
Frequently asked questions
Is my data secure?
Yes. Encryption in transit and at rest, role-scoped access, full audit trails, and GDPR-aligned cloud hosting. See our security page for the specifics your IT team will ask about.
Can I migrate from spreadsheets or existing systems?
Yes. Paid plans include hands-on migration. Our import tooling handles Excel, CSV, and JSON. The timeline depends on how clean your data is and how many approval workflows we need to map.
Do you support Arabic and French languages?
HajjPath supports English, Arabic (with full RTL layout), and French out of the box. Additional languages can be added on request. All pilgrim-facing communications (SMS, emails, ID cards) support multi-language output.
How do free plans work?
Authority Free and Operator Free stay active at no cost within their included limits, and you keep your data if you later upgrade. Paid subscriptions start only when you choose a paid plan. No credit card is required to open a free account.
Can we white-label the platform for our country?
Yes. Enterprise plans include full white-label capability: your logo, colors, domain (e.g., hajj.gov.ng), and branding throughout the platform and all pilgrim-facing materials. Each tenant can have their own visual identity.
How does multi-tenancy work?
Authorities sit at the top. Operators sit underneath. Each operator is isolated: they cannot see other operators' pilgrims, packages, or staff. The authority sees what its mandate covers. Nobody touches platform-level settings except platform admins.
What support do you offer?
All plans get email support and the help center. Paid plans get faster response times and rollout guidance. Enterprise gets a dedicated point of contact who stays on call during the Hajj season.
Run your next Hajj season
without the chaos.
Authority, operator, and pilgrim workflows in one connected workspace. Free plans available.